Keeping our customers' data protected at all times is our highest priority. This security overview provides a high-level overview of the security practices put in place to achieve that objective. Have questions or feedback? Feel free to reach out to us at security@termius.com.

Our security.txt can be accessed here.

Our security team is comprised of security experts dedicated to improving the security of our organization. Our employees are trained on security incident response and are on call 24/7.

All of our services run in the cloud. We don't host or run our own routers, load balancers, DNS servers, or physical servers. Our service is built on Amazon Web Services. They provide strong security measures to protect our infrastructure and are compliant with most certifications. You can read more about their practices here.

Our network security architecture consists of multiple security zones. We monitor and protect our network, to make sure no unauthorized access is performed using:

• A virtual private cloud (VPC), a bastion host, or VPN with network access control lists (ACL's) and no public IP addresses.
• A firewall that monitors and controls incoming and outgoing network traffic.
• IP address filtering

We use Distributed Denial of Service (DDoS) mitigation services powered by an industry-leading solution.

Encryption in transit: All data sent to or from our infrastructure is encrypted in transit via industry best-practices using Transport Layer Security (TLS 1.2). You can see our SSLLabs report here for termius.com, api.termius.com, and account.termius.com.

Encryption at rest: All our user data (including passwords) is encrypted using battled-proofed encryption algorithms in the database. Additionally, the synchronized data of our users are encrypted using End-to-end-encryption.

We provide the option for customers to delete data after their subscription ends. All data is then completely removed from the dashboard and server. Every user can request the removal of usage data using the account page or by contacting support.

Read more about our privacy settings at https://termius.com/privacy-policy.

We back up all our critical assets and regularly attempt to restore the backup to guarantee a fast recovery in case of disaster. All our backups are encrypted.

• We use a security monitoring solution to get visibility into our application security, identify attacks, and respond quickly to a data breach.
  
• We use technologies to monitor exceptions, logs, and detect anomalies in our applications.
• We collect and store logs to provide an audit trail of our application activity.

• We use security headers to protect our users from attacks. You can check our grade on this security scanner for termius.com, api.termius.com, and account.termius.com.
  
• We use security automation capabilities that automatically detect and respond to threats targeting our apps.

We develop the following security best practices and frameworks (OWASP Top 10, SANS Top 25). We use the following best practices to ensure the highest level of security in our software:

• Developers participate in regular security training to learn about common vulnerabilities and threats
  
• We review our code for security vulnerabilities
• We regularly update our dependencies and make sure none of them has known vulnerabilities
• We use Static Application Security Testing (SAST) to detect basic security vulnerabilities in our codebase
• We rely on yearly third-party security experts to perform penetration tests of our applications.

2-factor authentication

We provide a 2-factor authentication mechanism to protect our users from account takeover attacks. Setting up this extra security measure is optional but highly recommended to increase the security of sensitive data.

Account takeover protection

We protect our users against data breaches by monitoring and blocking brute force attacks.

All payment instrument processing is safely outsourced to Stripe, which is certified as a PCI Level 1 Service Provider. We don't collect any payment information and are therefore not subject to PCI obligations.

• Our strict internal procedure prevents any employee or administrator from gaining access to user data. Limited exceptions can be made for customer support.
  
• All our employees sign a Non-Disclosure and Confidentiality Agreement when joining the company to protect our customers' sensitive information.

Termius is always open to feedback, questions, and suggestions. If you would like to talk to us, please feel free to email us at security@termius.com.

Last updated: Jul 17, 2020